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For
decades our industry has relied on timesheets and various charge out rates
to calculate its bills. Many years ago I recognised that this method
carried two major flaws firstly the client would never know what the work
was going to cost until after it was done and secondly clients were not
interested in how long something took, they just wanted to know the price.
Consequently we do not keep timesheets and quote in advance for all work we
do. On balance we now take the risk of not charging adequately for
some of the work however we will save in administration plus it will give us
all certainty over the fees we charge.
Another key benefit to clients is that the "ticking clock" will disappear,
ie clients can speak to us at any time about anything without the fear of
extra charges.
For
more details please open (or right click and "save target as") the following PDF:
Billing procedures
For
details of fee payment etc see:
Fee Terms & Conditions
For
specimen general Terms & Conditions see:
Ltd Companies
Individuals
All
documents come with our normal web password, please email me if you do not
know this.
Regards

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